Address book and Blacklist FAQ

What are Address Book and Blacklist? Why are they distinct?

Address Book and Blacklist are lists of contacts. They are .csv files containing one contact per line while the first line is used for data headers. Both are operated using the same API methods and formatted the same way. 

Blacklists are generated using your address book: recipients who responded with an unsubscribe input (stop message or 0-press) are added to the blacklist associated with the campaign.

Are there any limits to the number of address books and blacklists I can upload?

There are no limits to the number of address books and blacklists you can have. You can upload address books of any size up to 8 Mb.

What can be done with address books and blacklists using the API?

You can find an overview of the available API methods to create and manage address books and blacklists in our documentation:

Address books and blacklists are identified by a unique 8 alphanumeric character hash code that is required as a parameter to edit, delete, preview or append them.

How can I find my address book/blacklist hash IDs?

On our web interface, address book and blacklist IDs are displayed directly by hovering the mouse over them.

Using the API, you can find your address book and blacklist IDs using the search methods: sendr/10/addressbook.search method (doc) and sendr/10/blacklist.search method (doc).

You can fetch a list of your address books and blacklists using these methods with empty filters and options arrays as parameters. Check the API FAQ for more details.

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