Use Cases Introduction and What CALLR does

We use the terms "inbound" and "outbound" quite often in this presentation. If you are unfamiliar with them, we advise you to check our dedicated Learning Hub article.

πŸ‘‰ Inbound vs. Outbound

Call & Be Called From All Around The Globe

SIP Trunking (Outbound and inbound calls at scale)

Conveniently handle important outgoing call needs. Face any international needs with an adaptive solution that matches your location and network situation.

πŸ‘‰ Lower the cost of ownership of your business comms infrastructure. 


Control and customize the experience in real-time for your inbound and outbound communications. Treat each customer like they deserve and maximize your learning. 

πŸ‘‰ Automate and contextualize your communications in real-time

Handle incoming calls

Custom IVR (Inbound or outbound calls control menu)

Create a smart mapping to route incoming calls according to the rules you set. Make sure each call you receive is handled in the quickest and most efficient way.

πŸ‘‰ Efficiently manage inbound calls

Call Tracking (Inbound calls' source identification)

Track incoming call activity and know where your users found your number. Track calls generated for and routed to a third party.

πŸ‘‰ Learn more about your callers.

Optimize Outbound Business Communications

User Acquisition and Engagement (Outbound calls, ringless drops & SMS campaigns)

Generate online and in-store traffic and keep users engaged using automated and scalable communications methods. Easily broadcast news about sales and events to your customer base.

πŸ‘‰ Automated traffic generation, offline and online

Notifications (Automated, contextualized & personalized event-triggered messages)

Send personalized messages to your customers at key steps of their journey. Notify them of main events and make sure they receive your messages.

πŸ‘‰ Keep your users in the loop 

User Communications

Person-to-Person Communication (Users' calls and SMS safeguarding)

Easily allow your users to exchange with each other on their usual channels. Frame the interaction to ensure its security and keep it smooth.

πŸ‘‰ Secure your users' communications


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